02Terms and conditions

These terms are the contract between Bottari Studio (who we are) and you when you use bottaristudio.com, the dashboard (dashboard.bottaristudio.com) or the demo, and when you buy a plan or AI credits.

The build of a custom store or website has its own service conditions. How we process personal data is in the privacy policy and in the data processing agreement.

Words we use

• Client: the business that buys the dashboard or the build. We call it “you”.
• Team: the people the client adds to the dashboard.
• Buyers: the people who buy from the client in its store.
• Content: what the client or its team uploads (photos, texts, prices, messages, voice notes).
• AI results: what Bottari IA and Estudio IA generate.

If you have a proposal with us that was signed or accepted in writing, that proposal prevails on the points it covers specifically. If there is doubt about how to read a clause, the reading most favorable to you applies when you are a consumer (art. 37 of Ley 24.240, the Consumer Protection Law, and art. 1094 of the Civil and Commercial Code).

You must be over 18. If you sign up on behalf of a business, you confirm that you have the authority to bind it.

Most of our clients buy for their business. Even so, we give everyone the rights on this page: the 10 days to withdraw, cancellation with no penalty and clear information. If you are also a consumer under the law (art. 1 of Ley 24.240), you have all the rights the law gives you, even if they are not written here.

Using bottaristudio.com is free. The dashboard demo shows a sample store with made-up data (Casa Hanbit). Do not enter real data about your customers in the demo.

What the website and the demo say about prices and features is part of the offer (art. 1103 of the Civil and Commercial Code). If something on the website does not match these terms, let us know, and whichever is more favorable to you applies.

You sign in to the dashboard with your business's Google account. You can add people from your team according to your plan, each with their own permissions. You decide who gets in and what they see.

• Look after your team's passwords and access.
• If someone stops working with you, remove their access.
• If you see access you do not recognize, tell us right away at legal@bottaristudio.com.

Each client has its own accounts for the services that run its store and its dashboard: Clerk (sign-in), Convex (database), Cloudflare R2 (photos and files), PostHog (visit statistics), Sentry (error log), Resend (automatic e-mails), Vercel (the published site). We open them with your business's Google account, so they are in your name. Nothing of your business lives in Bottari Studio's accounts.

• Your data and your buyers' data are yours. You can download them whenever you want.
• We get into those accounts as administrators, with your permission, to build and maintain everything. You can remove our access whenever you want. Without access we cannot keep providing the service.
• If you leave, everything stays in your accounts. You do not have to ask us for anything to keep what is yours.

Prices are in US dollars. On the website and in the dashboard we also show them in pesos, at the official dollar selling rate (dólar oficial, venta) published by dolarapi.com, rounded up, with the date of that rate (Resolución SIC 4/2025, the rule on displaying prices, requires the price in pesos and allows adding another currency).

If we change a price, we let you know by e-mail and in the dashboard 30 days in advance. The new price applies from the next period. If you do not agree, you can cancel before then at no cost. If you paid for the year, the price does not change until that year ends.

• It lasts 30 days and is the full Negocio plan.
• It comes with 150 AI credits so you can try Estudio IA.
• We do not ask for a card. So when it ends, you are not charged anything: if you want to continue, you choose a plan.
• One trial per business.

The build of a custom store or website is bought separately: US$ 1,500, in a single payment. After the build, the store is run with a dashboard plan, and the first month of the plan is free. All the details are in the service conditions.

Bottari IA and Estudio IA are paid for with credits. Each action costs a fixed number of credits, which you see before you confirm it:

How they are used

• Plan credits arrive every month. On annual plans they also arrive every 30 days, not all at once.
• Plan credits you do not use do not carry over to the next month.
• Plan credits are spent first, then credits from packs.
• We let you know (in the dashboard bell and by e-mail) when you have used 80% of the month's credits.
• If a generation fails, we give you back its credits.
• When they run out, nothing is charged automatically. Automatic top-up exists on the Pro plan, and only if you turn it on yourself.

Credit packs

Credits are not money: they cannot be transferred to another account or exchanged for cash, except as the withdrawal section says. If we raise what an action costs, we tell you 30 days in advance.

• When you buy, we e-mail you a confirmation with what you bought, the price and the link to these terms (art. 1108 of the Civil and Commercial Code).
• The monthly plan is charged at the start of each month and renews automatically, month by month, until you cancel it.
• The annual plan is charged once, at the start of the year (12 times the monthly price of the annual plan). We e-mail you 30 days before renewing it; if you do not cancel it, it renews for another year.
• We send you the invoice by e-mail.
• If a payment fails, we let you know and you have 15 days to sort it out before we pause the dashboard. Pausing the dashboard does not take your store down or delete your data: they stay in your accounts.
• When you buy online, you choose to receive the information and the receipts by e-mail (art. 4 of Ley 24.240). If you want them on paper, ask and we give them to you at no cost.

You can cancel whenever you want, with the cancellation button, by e-mail or through the same channel you used to buy (art. 10 ter of Ley 24.240). We do not ask for a reason. We do not charge a notice period, a month in advance or any fee for leaving (art. 10 quáter).

• Monthly plan: the plan runs until the end of the month you paid for, and you are not charged again.
• Annual plan: we refund the full months that have not started yet, at the monthly price of the annual plan.
• Within 24 hours we e-mail you the code of your request (Disposición SSDCyLC 954/2025, the national rule on the withdrawal and cancellation buttons) and within 72 hours, the proof of cancellation (art. 10 ter of Ley 24.240).
• Your data stays in your accounts. We help you leave everything in order, and we remove our access (see the data agreement).

When we can end the service

We can stop providing the service by notifying you by e-mail 60 days in advance, so you have time to get organized (your store stays in your accounts). If you seriously breach the acceptable use rules (for example, by selling counterfeit products or using the AI to deceive), we can suspend the affected part right away, with notice and an explanation of the reason. In both cases we refund what you paid in advance and did not use.

If you bought remotely, you have 10 calendar days to withdraw, with no reason needed and at no cost (art. 34 of Ley 24.240 and art. 1110 of the Civil and Commercial Code). If the last day is not a business day, the deadline moves to the next business day.

• First payment of a plan: we refund everything.
• Credit pack: we refund the price of the credits you did not use. What you already generated are digital files that stay with you (art. 1116, item b, of the Civil and Commercial Code).
• Build: see the service conditions.

Use the withdrawal button. We do not ask you to sign up or to go through any other step.

Your content is yours. You give us permission to use it only to provide the service: store it in your accounts, show it in your store and process it with the AI when you ask. That permission ends when you delete the content or when the service ends.

You confirm that you have the right to use what you upload: photos, brands and, above all, the image of the people who appear in them (art. 53 of the Civil and Commercial Code). We do not use your content to train AI models. More details in Bottari IA and Estudio IA.

If you buy for your business and someone makes a claim against us over the content you uploaded or the products you sell in your store (for example, a brand owner or a person who appears in a photo), you answer that claim and cover the costs it causes us. This does not apply if we caused the problem.

The rules on what you cannot do (counterfeit products, deceiving your buyers, sexual content or content involving minors, photos of people without permission) are in the acceptable use rules.

We do everything reasonable to keep the dashboard and your store running at all times. They also depend on third-party services (the ones in your accounts and the AI ones): if one goes down, we let you know and help you keep going. If we need to do maintenance that interrupts the service, we tell you beforehand.

We are responsible for what we do wrong. Nothing in these terms limits your rights as a consumer (art. 37 of Ley 24.240) or our liability for wilful misconduct or gross negligence (art. 1743 of the Civil and Commercial Code).

If you buy for your business and you are not a consumer, our total liability for each claim is capped at what you paid us in the previous 12 months, except in cases of wilful misconduct or gross negligence.

AI makes mistakes: check what it suggests before you send it to a customer or publish it. You decide what you publish in your store.

If we change something substantial, we let you know by e-mail and in the dashboard 30 days in advance. The old version stays published in the history below: we never delete it. If you do not agree with the change, you can cancel at no cost before it takes effect and, if you paid for the year, we refund the months that have not started.

We can transfer this contract to the company the partners of Bottari Studio set up, or to whoever takes over the business, always on the same conditions. We let you know by e-mail and, if you do not agree, you can cancel at no cost. You can transfer your plan to another person or another business with our OK, which we will not refuse without a reason.

These terms are governed by the laws of the Argentine Republic.

• If you are a consumer: the court of the place where you received, or should have received, the service has jurisdiction (art. 1109 of the Civil and Commercial Code). Any clause that sends you somewhere else is not valid.
• If you buy for your business: the ordinary commercial courts of the Autonomous City of Buenos Aires.

Before going to court, write to us at legal@bottaristudio.com. If you are a consumer, you can also file a free complaint at the Ventanilla Federal Única de Reclamos (the national consumer complaints desk).